What type of training do your workers receive?
Our management team and cleaning Techs are constantly trained in proper cleaning techniques, use of different cleaning products, proper use and maintenance of cleaning equipment, use of alarm systems, workplace safety, map-reading skills, organizational and time management skills, knowledge of our company’s policies.

Are you bonded and insured?
YES. Our insurance is the best available. We’re not just bonded, but we also have liability, crime and employee accident coverage. Your home, our Cleaning Techs and L&R Cleaning are included in the coverage. Insurance validation certificates are available upon request.

What if I have a security system?
Our cleaning professionals are trained to deal with many types of alarms and security systems.

What are your rates?
We charge by the hour. Our prices start from $30.00 per cleaning Tech, per hour.

What’s included in the price?
All needed cleaning products, tools, insurance, transportation (including gas cost) and all taxes are part of pricing.

What are the appointment times?
We schedule appointments between 7:30 am to 4:00 pm.

Do you arrive promptly?
All our arrival times are approximate. Due to unforeseen circumstance the home we are cleaning before yours may take longer than we expected, and we NEVER leave a job until it’s completed.

What about cancellations?
We have a 36 hours cancellation/rescheduling policy. To cancel please call the office with as much notice as possible.

How many people do you send to my home?
Normally, we send a crew of 2 uniformed Cleaning Techs including a crew leader. Occasionally three person team for particularly large jobs.

What if I forget I have a cleaning appointment?
We charge a fee of $50:00 for missed appointments or if your cleaning team is locked out and can not excess your home. We will make every effort to reach you at that time.

What if my cleaning falls on a Holiday?
If your scheduled cleaning falls on a holiday L&R Cleaning observes, we will be sure to contact you to reschedule your cleaning.

Can I Hire a Cleaning Tech directly?
By entering into a service agreement with L&R Cleaning, you agree not to hire a present or past L&R Cleaning staff member introduced to you by L&R Cleaning for any home-related service. If you do wish to employ such a staff member, our referral fee is $2,500.

What if I’m only in the area part of the year?
Here at L&R Cleaning we have many seasonal clients. Just let us know when you’ll be returning to the area and we’ll put you back on your regular schedule